West Ham United will finish a busy month of home fixtures on Saturday, with Swansea City the visitors to London Stadium (kickoff 3pm). The fourth home match for the Hammers in September will see a Swansea side yet to lose on road visit London Stadium visit Queen Elizabeth Olympic Park.Â
Slaven Bilic's men have performed well in home surroundings so far this campaign, beating Huddersfield Town and Bolton Wanderers earlier in the month before hosting a hotly-contested five-goal thriller with city rivals Tottenham Hotspur.
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With a sellout crowd already confirmed, we'd like to encourage all fans to arrive early for the fixture, and pay attention to the new search regime in place for West Ham United matches.
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Bridge Searching:
We have a new search process this season designed to improve security, reduce queuing times at turnstiles and alleviate congestion around the podium level.
The regime will see bag search checkpoints stationed directly adjacent to the bridges leading on to the stadium island, a process has been used throughout London Stadium’s summer of concerts and world athletics and proved particularly successful in helping the flow of spectators to the stadium.
In order to allow easy access and cause minimal delays, it is recommended that supporters arrive at least one hour prior to kick-off and avoid bringing any bags to matches unless absolutely necessary. Large suitcases or luggage are not permitted in the stadium.
All bags will be searched and supporters may also be asked to remove jackets or coats in preparation for search. All approved bags are also subject to additional inspections within the Stadium. There will be an access lane at each checkpoint for supporters with accessibility needs.
These are not ticket check points, allowing supporters without tickets to gain access to the podium and visit the Stadium Store and Ticket Offices.
For ticket collections, please use Bridge Two for the quickest entry to Stadium Island, hospitality guests are best advised to enter over Bridge Three, and away fans should enter over Bridge Four.
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Bags and baggage:
We would like to discourage all supporters from bringing bags to West Ham matches unless absolutely necessary. Please note that if you do need to bring a bag with you, please arrive early and allow plenty of time to accommodate a full search before entry. Large items of baggage, and luggage, are not permitted.
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Late Entry Turnstiles:
Additionally at London Stadium this season, each entrance section on the podium will have one late turnstile open after kick-off. Any supporters who arrive late for the match are advised to head to the relevant entrance for their seat, where they will be directed to the late-opening turnstile.
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Hours of play:
Kickoff between West Ham United and Swansea City is set for 15:00, with London Stadium opening the turnstiles for supporters 90 minutes ahead of the match, at 13:30.
Supporters can take advantage of early access drinks discounts inside London Stadium ahead of this match, with deals available for the first half hour until 14:00.
Hospitality guests for the fixture can enjoy entry to London Stadium via Entrance B on Podium level from 12:30.
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Travelling to London Stadium:
London Stadium is located within Queen Elizabeth Olympic Park, and benefits from the capital’s finest transport links.
We’re proud to call Stratford our home with unsurpassed transport links from Stratford, Stratford International, Pudding Mill Lane and Hackney Wick stations.
Expect to be welcomed on Queen Elizabeth Olympic Park by our friendly stewarding & volunteering teams, who will aid you in making your way to London Stadium.
The West Ham United Shuttle Bus Service will be in operation for disabled guests as normal.
For more information relevant to your mode of travel, follow this link for specific instructions relating to train & tube, bus, bike, car & motorcycle, taxi & plane
Away fans travelling by supporters' coaches, to reach London Stadium after being dropped in the coach parking, follow the footpath around Pudding Mill Lane DLR station, before continuing under the railway bridge and walking north, under the greenway toward the away seating at the Stadium.
Members of our stewarding team will be on-hand to direct you toward the Stadium.
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Ticket Collections
Home fans can collect tickets from the West Ham United ticket office, located on stadium island, while away tickets can be collected from the Northern Ticket Office. Tickets for this match are sold out, with limited returned seats available via West Ham United's ticket exchange. Find out more information here.
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Supporter Services
Baby Changing Facilities
Baby changing facilities are available on each level of London Stadium. On an event day, simply ask one of our friendly stewarding team for the closest baby change location to your seat.
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Lost & Found
Please report all lost or found property to the nearest member of staff at London Stadium. If you are no longer at the venue, please email our customer services team at customerservice@londonstadium.com.
Any found items will be kept for two weeks, before being discarded.
London Stadium is not responsible for lost or stolen items.
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Accessible Information
For information regarding accessible travel to London Stadium, find out more here.
Accessible seating is available on each level at London Stadium, including: aisle seats, seats with few or no steps nearby, seating which have nothing directly in front of them, and those closest to toilet facilities.
Numerous rest areas and benches are located across Stadium Island and Queen Elizabeth Olympic Park.
Members of staff from West Ham United’s accessibility teams will be on hand and proactive at London Stadium, as well as providing support on key routes in and out of the venue.
Kindly note that if you have your own wheelchair, it will be left in designated areas at the owner’s risk.
Five windows at the West Ham United ticket office are at accessible height for wheelchair users, and use induction loops to support visitors using hearing aids.
Assistance dogs are welcome into London Stadium, and can stay in wheelchair bays. Kindly note that any assistance dogs must remain with their owner at all times.
